This Site is currently under construction and the content is for information purposes only, booking capability will be released soon! We apologize for the inconvenience, you are welcome to contact us with any inquiries.

Mexico Sun Vacations, Terms & Conditions

Terms of use and Policies

Now that you found us prepare yourself for an adventure!

Thank you for your purchase with Mexico Sun Vacations! After your purchase the following policies apply, see below. We ask that you to take a minute and read through them in order for us to provide you with the best service. Let us know of any questions or concerns.

Please also note, that some operators have their own policies, which, if are stricter than ours, will be applied at all times. If you have questions about a specific activity please contact us!

Mexico Sun Vacation Policies:

We strive to provide you and your party with the best online purchase and the best excursion experience possible. Some external factors and unforeseen circumstances might interrupt the service we provide. At such time we will make arrangements to either change your activities or provide you with a suitable compensation. Please note that many activities are weather conditions permitting excursions, meaning that if the weather does not cooperate on the day of your booking, it will be moved to another day or credit will apply for an excursion in the future, or we will issue a full refund.

We are also aware that sometimes certain external factors will happen on your part, which will prevent you from enjoying the scheduled activates.

  • Cancellation policy: We will cancel and refund in full the booked activity if you notify us no later than 48 hours prior the excursion.
  • Change policy: We will change the date/time of your activity, upon availability, if you notify us no later than 24 hours prior the excursion.
  • After the 24 hours: NO CHANGES and NO REFUNDS will apply.


Vacation packages, air only, boat charters, group bookings or any other special reservations, have their own policies, which will be presented to you when you make such a reservation.

For the security, safety and enjoyment, yours and other participants, we are entitled to refuse service in the event you are under the influence of alcohol or any other substance. If the instructor decides to refuse the service, NO REFUNDS will apply.

By making your purchase with you acknowledge that you understand and agree with the above stated policies. Be sure to let us know if you have any doubts.

Enjoy your vacation!